Customer Interview Kit
Record how people handle a problem now and what informs their purchase decisions.
For Solo founders testing a product idea
11 products / Research
Prepare interviews and small studies. Keep observations, interpretations, and unanswered questions separate in your notes.
Browse the products ↓Use interviews to understand past behavior, usability tests to observe a task, or experiments to test a specific assumption. Synthesis and decision records help you decide what to do with the findings.
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Record how people handle a problem now and what informs their purchase decisions.
For Solo founders testing a product idea
Compare alternatives using buyer tasks, visible deliverables, and documented evidence.
For Founders comparing existing offers
Run a focused observation session using realistic tasks and non-leading prompts.
For Small teams testing an early website or app
Define participant fit and organize respectful recruitment with clear expectations.
For Small teams finding relevant interview participants
Turn interview records into evidence-backed themes while preserving contradictions and uncertainty.
For Teams organizing qualitative interview notes
Design a small test with a clear hypothesis, observable signal, and decision rule.
For Founders testing an offer or workflow change
Compare problems using evidence, impact, reach, and effort to investigate.
For Small product teams choosing what to address next
Present a concept neutrally and learn whether people understand its use and tradeoffs.
For Founders testing a rough product concept
Organize research records so evidence can be found without exposing unnecessary participant information.
For Teams storing interviews and findings
Turn incoming feedback into clear problems, follow-up questions, and decisions.
For Small teams receiving suggestions and bug reports
Record important choices with context, alternatives, evidence, and a review trigger.
For Small teams making product or operational decisions
Each download contains five editable documents, a worked example, and an offline workbook. The product page lists any calculator or Notion import files, shows the first worksheet, and states whether you can buy it.
Availability updates
We can email you when the research collection is available to buy.