A place to ask

Let’s get you
unstuck.

A missing download, a workbook question, or something that needs correcting? Send the details here so they reach the private support queue.

No account needed. No marketing signup.

Tell us what happened

Send a support request

For a purchase question, use your checkout email address. Describe the problem and what you have tried; a product name and approximate purchase date help us find the right starting point.

After sending your request

If this page opened after you submitted the form, your request was recorded in the private support queue. This browser redirect does not show a tracking reference or send an automatic email.

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Check the required fields and remove sensitive information. Use your browser’s Back button to review your previous entry, or try the form again.

The request form is unavailable

Keep a copy of your message and purchase receipt, then try the form again later. If you need help accessing a download, do not pay again for access. Keep private payment and account details out of your message.

Your request is recorded only after you submit the form successfully.

Your name

Email address

What do you need help with?

Product (optional) If your product is not listed, write its name in your message.

Your message 20–3,000 characters. Do not send card data, passwords, API keys, session IDs, or private confirmation/download links.

We use these details to review your support request. This form does not sign you up for marketing. Read the privacy policy.

The form works without JavaScript. After submitting, this page will show whether your request could be recorded. Use your browser’s Back button if you need to revise your message.

A useful starting point

Try these first.

Find your download

Return to the original order confirmation page after payment. It checks your purchase before offering a download. Save that private confirmation link somewhere you control so you can return to it.

A general visit to the confirmation page cannot find an order. If you lost the link, send a request with your checkout email, the product name, and approximate purchase date. Do not paste the private link into the form.

Open the complete download

Extract the whole ZIP before opening a kit’s workbook.html. Keep its styles.css and workbook.js beside it. Start with START-HERE.md, then export or back up your edits before closing the workbook.

A pack may contain separate kit folders or kit ZIPs. Follow the pack’s START-HERE.md first. For a storefront source purchase, use the setup guide.

Check the purchase details

The refund policy explains purchase refunds. The terms and licenses describe use rights, and each download includes its own license.

If the files or listing seem incorrect, tell us which product and section need attention.

Let’s get youunstuck.

Send a support request

After sending your request

The request could not be recorded

The request form is unavailable

Request recorded

Let’s get you
unstuck.