Worksheet 1 of 5. Question inventory
Project: {{project}}
Prepared by: {{business}}
Review with: {{contact}}
Target: {{deadline}}

Instructions
Start from repeated real questions rather than a large empty folder hierarchy.

Worked example, fictional
Context: A team has useful instructions scattered across chat and personal notes.
Completed response: Password access requests and client setup steps recur weekly.

Your decision
Which questions interrupt work most often?
My answer: [ ]
Source and date: [ ]
Still to check: [ ]
Next action, owner, and due date: [ ]

Before moving on
[ ] My answer uses my own facts.
[ ] I have marked anything I still need to check.

Next worksheet: Article template.

Before you start
- Repeated questions: [Source or notes]
- Existing articles: [Source or notes]
- Content owners: [Source or notes]

What you will make
A maintained help structure tested against real staff questions.