Worksheet 1 of 5. Issue statement
Project: {{project}}
Prepared by: {{business}}
Review with: {{contact}}
Target: {{deadline}}

Instructions
Describe observed behavior, expected behavior, affected task, and when it began.

Worked example, fictional
Context: A team notices that a routine report is missing recent records.
Completed response: Report excludes records created after Monday.

Your decision
What is happening and what is still unknown?
My answer: [ ]
Source and date: [ ]
Still to check: [ ]
Next action, owner, and due date: [ ]

Before moving on
[ ] My answer uses my own facts.
[ ] I have marked anything I still need to check.

Next worksheet: Impact assessment.

Before you start
- Observed impact: [Source or notes]
- Timeline evidence: [Source or notes]
- Escalation contacts: [Source or notes]

What you will make
An actionable escalation with impact, owner, next update, and resolution record.
